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Redial Recycle Privacy & Cookies

At Redial Recycle, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us, whether at our Northern Ireland store, through our online recycling website system, or on our retail web site. This Privacy Statement outlines who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

All Data gathered about you is controlled solely by Redial Recycling Ltd.

Information We Collect

We collect personally identifiable information that you voluntarily provide to us when you place an order, send us a letter or e-mail, give us a telephone call or apply for a Redial Recycle Wholesale account. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, bank details, PayPal email address and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site. Sometimes, we may need additional personally identifiable information. You may browse without supplying any personally identifiable information, but we will need to collect personally identifiable information for you to register on the site, to process your orders or to send you offers or information that you request.

Storing Your Information

The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by Redial Recycling Ltd only.

How do we use your data?

The personally identifiable information that you voluntarily provide to us will be used to process your orders, send you information regarding your order and to fulfil your order payment or return your item. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online checkout cart, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

Sharing Your Information

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected.

We contract with other companies to fulfil your order and provide the specific services to you. For example, we use Danske Bank online banking to issue BACs payments, your information may also be used on a cheque or on PayPal to fulfil your order. We also may pass your contact details to an outside shipping company to ship orders; and we use outside service providers to operate our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.

Protecting Your Information

We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices.

You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online Redial Recycle account. If you believe that someone has improperly used information about you or has made purchases that you did not authorize, please contact us immediately.

All requests for personal data information stored on our system or requests to delete stored data or opt out of any of our newsletters can be made in writing to:

Redial Recycling Ltd
342 Monaghan Road
BT60 4JQ
United Kingdom

All requests will be responded to within 30 days of receipt.

Website Cookies

Our web site in the European Union utilize "cookies" for limited purposes intended to provide you with a more convenient online experience, such as bypassing our opening splash page if you so choose, remembering your auto-login name and password if you so choose, and maintaining items in your shopping cart if you leave the site before checkout. Cookies are small data files that are stored on your computer's hard drive. Cookies do not give us control over your computer.